Returns & Exchanges

At Timi of Sweden, we want you to love your new accessories; however, if you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are returned in their original packaging and in unworn condition to qualify for processing.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the jewelry or accessories in their original pouches and box, ensuring the package is securely sealed to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package, covering any old shipping marks.

4

Drop Off and Track

Take your package to the nearest authorized postal drop-off point and keep your receipt as proof of postage until your refund is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing